Shockingly poor service

We have been without internet connectivity ever since Vumatel technicians were working in our area today. The technicians have subsequently left but we’ve been left high and dry. This is completely unacceptable and truly frustrating as we work from home.

We have escalated the issue through our service provider but we’ve been informed that we may have to wait for up to 72 hours for a resolution! We can’t afford to wait this long!