Shocking support and service

Monday afternoon I was scheduled to have a technician install fibre line, I left work early and got to the house where two guys were waiting. They came into my house walked around and then said they could not fix it. A second technician then shows up at my house an hour later. He comes into the house and then after I give him a bottle of water disappears without telling me what happens.

Tuesday, I get a call from vumatel saying that I did not allow the guys into my house and that is why they aren't sorted. I had by then had 3 people into my house.

I queried this only to have them tell me a fourth guy must now come and I, yet again must leave work early. I end up doing that On Thursday, where the 4th technician then doesn't show up. When I call to cancel the order at VOX the Vumatel technician magically shows up.

VOX installs my wifi on Saturday, less than 48 hours later the line at Vumatel is down again. And now I must wait 72 business hours for them to fix it. This means that after all of this I will have had internet up and runnig for less than 1/3 of the time that it has taken to have them fix things. Everytime Vumatel phones me the person in support is short and simply does not listen, you have to repeat everything 4 times and they still ****** it up. I am at the point of cancelling everything since Vumatel is the only Fibre provider in my complex I would rather have nothing than have to speak to these people ever again.