AT
Andy T

1 reviews | Active since Apr 2011

15 May 2024, 11:49

Shocking Service Delivery Between Vumatel and VOX

Vumatel provide my ISP VOX and are not providing any feedback as to why we are still witout internet access since Monday. We got advised that it was due to restoration of suspended clients which should have no relevance to us. Can you guys get your act together and get things sorted.

0
Replies (1)
Vumatel
Vumatel's reply16 May 2024, 09:10
Official
Good day, Andy Tiley. 

Thank you for getting in touch. 

We have escalated the ticket to our maintenance team and they will get in touch and assist. 

We apologize for the inconvenience experienced. 

Kind regards
The Vuma Team