shocking service

I have been trying to re-connect my Wi-Fi since I have received a mail on 28 Mar 2021 that WIFIBre and Vuma cancelled their contract with each other. Since then, I have been sent from pillar to post to get my line re-activated via MWEB with no luck. They escalate the matter daily and there is a waiting period of 72 hours for each escalation. I don’t get feedback, and I cannot get connected again. I lose money every day as I work from home, and is now not able to. The service received thus far is shocking, and will not recommend Vumatel to anyone.