Shocking service

Item: Vumatel
Rating: 1
Author: Megan J

Our Vumatel has been down since this morning! My child has school work to do and I have work. Metrofibre logged a ticket early this morning and still no response. This is disgusting service!

Helpful (0)

Replies (5)

Megan J's updateReviewer Update

11 Sept 2023, 11:49

So a blank reply? Thank you

Megan J's update11 Sept 2023, 11:49

Reviewer Update

So a blank reply? Thank you

Vumatel's replyOfficial

11 Sept 2023, 13:25

Hi Megan

If your ISP logged a ticket with us then you will have received the Vumatel ticket via SMS and it will start with ISP-

Regards
The Vuma Team

Vumatel's reply11 Sept 2023, 13:25

Official

Hi Megan

If your ISP logged a ticket with us then you will have received the Vumatel ticket via SMS and it will start with ISP-

Regards
The Vuma Team

Megan J's updateReviewer Update

11 Sept 2023, 14:04

I have not received a ticket or anything from Vumatel

Megan J's update11 Sept 2023, 14:04

Reviewer Update

I have not received a ticket or anything from Vumatel

Vumatel's replyOfficial

12 Sept 2023, 08:33

Hi Megan

Please provide us with your full address for us to check if they have logged a ticket for you with us.

Vumatel's reply12 Sept 2023, 08:33

Official

Hi Megan

Please provide us with your full address for us to check if they have logged a ticket for you with us.

Megan J's updateReviewer Update

12 Sept 2023, 13:09

It's been almost another whole 24hrs and still nothing! I am getting very irritated with this *******!

Megan J's update12 Sept 2023, 13:09

Reviewer Update

It's been almost another whole 24hrs and still nothing! I am getting very irritated with this *******!