SHOCKING SERVICE
<p>We had an appointment with Vumatel for an installation on Monday 9 January 2017. I took time off work as they insist that an authorised person needs to be present at time of installation. They even sent reminders! Come Monday, I waited to no avail. No one showed up, and up to today, 16 January 2017, not a single word from them. I e-mailed a few times and resorted to their facebook page. They rep**** that I must e-mail my concerns to ********** And still no reply. What???!!! I don't mind waiting for the installation, but to be ignored does not sit well with me.</p>
Good day Sune,
We apologise for any inconvenience caused and understand your frustration. Please could you email us your address and contact details to *** so that we can escalate your issue?
Kind Regards
The VUMA Team
Best regards,
Good day Sune,
We apologise for any inconvenience caused and understand your frustration. Please could you email us your address and contact details to *** so that we can escalate your issue?
Kind Regards
The VUMA Team
Best regards,
I am pleased to report that our installation was completed yesterday after Vumatel immediately delt with the issue. The team that did the installation was superb. Thank you very much.
I am pleased to report that our installation was completed yesterday after Vumatel immediately delt with the issue. The team that did the installation was superb. Thank you very much.
