RB
Reinhard B

1 reviews | Active since Mar 2009

03 Jan 2017, 15:30

Shocking service

<p>Installation was promised by Friday, 09/12/2016.</p> <p>After plenty phone calls, promised return calls - never returned, reference numbers not recognized, house installation was eventully done on Tuesday, 20 Dec 2017.</p> <p>Installation did not work, "something else" had to be connected "somewhere else". Supposed to be done same day.</p> <p>Tuesday; 3 January, another call to the installation office, another promise.................................</p>

0
Replies (1)
Vumatel
Vumatel's reply09 Jan 2017, 09:48
Official

Good day,

We apologise for any inconvenience caused and understand your frustration. Please, email us your address and contact details to *** so that we can follow up from our side and escalate it with the installations department?

Kind Regards

The VUMA Team

Best regards,