Shocking lack of service! Lies, lies and more lies!

<p>When Vumatel installed the fibre for my home they severely damaged an entire section of our irrigation. I immediately reported it and Vuma promised to send a team to repair it. When they eventually did send a team the repair job was totally inadequate and sub-standard. I then got approval from Vuma to have my irrigation repaired by a supplier of my choice, on the understanding that Vuma would refund the cost of the repair.</p> <p>3 weeks later and I have STILL not received my refund. I been given every excuse in the book about why payment hasn't been made and the matter has supposedly been "escalated"about 3 times within Vuma. STILL NO REFUND.</p> <p> </p> <p>What a disappointment my experience with Vumatel has been.</p>