Shocking from Vumetel

Vumatel and active Fibre are giving extremely poor service I have been down since the 3rd of July no one is taking accountability... Active fibre says it's Vuma and Vuma says it's active Fibre. Vuma ticket number is ***7. I met 4 vumatel service cars in the area I asked for assistance and 1 told me to prepare cold drink when they come and never came when I said I don't have... It's funny how it has come to this level it's like I'm begging for service I'm paying for