Shocking

Vumatel/Vox subscription. Appalling experience is an understatement: Vuma GPON ref no. CXNK00EAC88F - Physical installation at home completed on Friday the 26th of May before midday. It is now more than a week and still no internet service. After several calls to Vox, a Vuma technician eventually came and confirmed status of the link and connection, he advised that the issue would be resolved in less than two hours, this was Thursday the 1st of June. I'm sure the next time I contact the Vox call centre will be for cancellation, as I am smelling turbulences in this journey with You guys, something that I don't need. Installation and service provisioning is supposed to be the basis of your business, but it looks like this is something you cannot do.