Service? What's service?

Sadly, this company still thinks it is OK to lie to potential customers. The sales team continue to state that "the process takes between 7 & 14 business days from date of order" whereas when I tried to follow up on my order they first told me it takes "between 7 & 14 business days" just to validate the order (whatever that means), and they will not give any estimate on how long it will take before installation. Of course, when you ask for a supervisor, you get another lie that "they are all in a meeting" - every time. I can't remember just how many return calls I've been promised but I do know that the next returned call I get will be the first. Come back Telkom, all is forgiven!