SERVICE PROVIDER, PROVIDING NO SERVICE

Its been almost a month since I've paid for installation and still im without fibre connection. Now, if you call mweb its automated voice prompts and no actual person you can speak to directly. So following this voice prompts i opt for a call back on numerous occasions and still no call back. Besides no call backs before then i spoke to a person called Roxanne Du Toit(and i can definitely attach screenshots of emails going back and forth and still no damn service has been provided.). Now at this point, im posting on Hello Peter, I'll then take it to Facebook and Instagram and every freaking social media platform i can find to let the world know that their chances of receiving great service or any damn service at all is slim to none. Fed up. I dont even want any service rendered to me from Vumatel, i just want a refund so i can find another SERVICE PROVIDER.