*********** service provider.

I still regret the day I subscribed to this ***** company called Vuma. On the 23rd, I paid my subscription as usual and requested a reference number for payment. One of your agents provided the reference number, and I proceeded to make the payment.

However, to date, no service has been rendered. As someone who works from home, I have been forced to buy extra mobile data daily just to continue working. This has resulted in additional, unnecessary expenses, despite the fact that I already paid for your service.

This situation is extremely frustrating and unacceptable. Paying extra money while a paid-for service is not provided is unfair. Companies like this exploit vulnerable, hardworking citizens who are trying to earn an honest living. Instead of improving our quality of life, Vuma has cost me time, money, and productivity.

This matter requires urgent attention.