1 reviews | Active since Dec 2021
Service is a stinker
Hi I have paid for Fibre in 26 October since I have spoken too about 11 agent and telephone them and also sent email with no help from anyone still did not have installation done then I was told on 04/12/2021i have my installation done at 1 but by 6.50 am I got a call from technician that they will do my installation they came by 7 am measure up and told that I will be sent invoice and then they come by 8 am to install but after many call to technician he said he call me back but the day went by no call from any one from vumatel they seem to lie from the top to bottom I never seen a company with such poor customer service alway taught rain was bad but vumatel is the worse I ever dealt with even wonder how people deal and accept such a company who don't he take customer seriously I won't rate them to be honest I won't even recommend them not in this life or after
