*********** service from fumatel and new planet

Vuma is the worst internet service provider. They have the most *********** technicians ever . We in the Ester , lambton gardens, Mimosa park area have not had internet for two weeks since the 31/07/2025 because of a fault on there side. Yet we have paid for a service and we are not receiving it . When you call them they redirect you to another company called new planet I currently have a number of calls logged to them all they do is close of the calls My problem is that they will never reimburse you i mean its 2 weeks so far without a service yet you have paid for an entire month