LA
Lloyd A

1 reviews | Active since Feb 2017

15 Apr 2021, 14:14

Service Disgust with with Vumatel

I got a Supersonic Fibre contract via a Vumatel installation a while back. My signal strength suppose to be 10mbps. For the last couple of days we basically have not been getting wifi. After eventually spending about 3 hours on the phone with Supersonic Technical division they eventually logged a faulted with Vumatel and we still waiting for further feedback. We picked up our signal strength was now at 0.37mbps. Not sure but between Vumatel and Supersonic the service is terrible. I need my wifi for work purposes and I cannot work without this

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Lloyd A's update05 May 2021, 09:03
Reviewer Update
Hi, once again I am out of WIFI (going terribly slow) and cannot use it to work. I reported this a few days ago and still waiting for it to be sorted out. My reference number is:
CAS-583779-V9F4V9.Please can this be sorted out urgently and somebody contact me. Thanks Lloyd Anderson, ***. FYI, I REQUESTED A REFUND FOR THE JUST OVER 1 WEEK THAT I DID NOT HAVE WIFI FOR JUST OVER A WEEK