SERVICE COMPLAINTS TO VUMATEL

My name is Sydwell Joseph Mabe, staying in 377 Ngwenya Street, Mofolo South, Soweto , I was among the first 4 people who installed the Fibre for Wi-Fi since January this year. They could not debit from my account even after I gave them my banking Details. They have more than one billing company. I was put on web Africa. The other one is supersonic. For the past six months I have been communicating this problem, that I see they have not debited. I went to my Capitec bank twice asking them what the problem was. I was told they did not even on one attempt requested a debit mandate, until my wifi got duspended the first week of July. After emailing a lot and calling them on their toll free number. I never got help, just to simply make payment. Now I have changed the billing company to supersonic. I am still experiencing delays even after I made payment to reinstall t. I am told they are trying to get technicians to get to my place since last week. I was told in their offices, their department are not talking to each other. Please I need help.. I need communication system since the data are very costly. The service at Vumatel has been bad to say the list, but they are still the cheapest. I will appreciate your assistance. Thanking you in anticipation. Thabo S J Mabe Cell: ***