💩 service and network

I paid my account on the 05/02/2024 at 03:54 and the claim not to have received it yet clicks and my bank confirmed that the payment was successful but they are denying it, blatantly! It’s been 2 days now without connection and this is a problem for me as I am working from home. They are not bothered as if R399 is not a lot of money to just let go down the drain in this economy