CS
Cobus S
1 reviews | Active since Jul 2012
12 Jul 2024, 18:39
*********** service.
The worst experience ever. Day 12 of not being able to activate my line, which I have had for over 5 years(not new), with new ISP. They cannot even cancel an order on there system. Pathetic.
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Replies (1)
Vumatel's replyOfficial
13 Jul 2024, 15:26Good day Cobus Smit
Please note that we do not process cancellations, only that ISP can cancel your account. Please contact your ISP to assist.
As an FNO (Fibre Network Owner), our primary role is to provide and maintain the fibre infrastructure. We cannot assist with account-related queries
Kind Regards
The Vuma Team
Please note that we do not process cancellations, only that ISP can cancel your account. Please contact your ISP to assist.
As an FNO (Fibre Network Owner), our primary role is to provide and maintain the fibre infrastructure. We cannot assist with account-related queries
Kind Regards
The Vuma Team
Vumatel's reply13 Jul 2024, 15:26
Official
Good day Cobus Smit
Please note that we do not process cancellations, only that ISP can cancel your account. Please contact your ISP to assist.
As an FNO (Fibre Network Owner), our primary role is to provide and maintain the fibre infrastructure. We cannot assist with account-related queries
Kind Regards
The Vuma Team
Please note that we do not process cancellations, only that ISP can cancel your account. Please contact your ISP to assist.
As an FNO (Fibre Network Owner), our primary role is to provide and maintain the fibre infrastructure. We cannot assist with account-related queries
Kind Regards
The Vuma Team