CE
Chris E

1 reviews | Active since Mar 2017

02 Mar 2017, 20:41

**** service

<p>Reading the stories on hello Peter it does not surprise me all the same no or bad service. I ordered line had taken off work twice to get it instaled as they don't arrive when arranged. Two guys arrived to install not the most energetic type had a problem as they wanted to do it their way which was a surface and un tidy but after having words it was done my way half heartily. I gave up at the end and just left it. I was told that the line word be made live that afternoon that's when the stories started. I have made numerous calls to the office and every time I get a new story and then it was time to go high. I called the so called installation manager who would look into it get it sorted and would get back to me needless to say 8 days nothing has happened and no calls </p> <p> </p> <p>we have sent emails x 2 calls it means nothing and this morning a threatening call that if they had no answer for me by the end of the day I would personally rid this **** out and they can collect what's left off the pavement in the morning. Well that also meant nothing as another day goes by </p> <p> </p> <p>i am in the service industry and wow you guys need to jack yourselves up it's pathetic and if this is how it starts I don't want to call you out when here is a problem </p> <p> </p> <p>i will I'll look for something else no matter the cost </p>

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Replies (1)
Vumatel
Vumatel's reply03 Mar 2017, 09:59
Official

Hi Chris,

We apologise for any inconvenience caused and understand your frustration.

Please could you kindly email us your address and contact details to *** so that we can assist you in getting your issue resolved and your line activated?

Kind Regards,

The VUMA Team