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Nokwazi N

1 reviews | Active since Feb 2024

06 Feb 2024, 07:51

********** service!!

Horrible ********** service, ive never gotten help from all the portals of communication instead given different answers each time and “we will escalate and you will get assistance in 24/48 hours” this is from last week Thursday. The technicians who did a horrible job at my house putting glue on the cable and not pinning it on the wall are not responding, i will not be paying for any damage done on that cable bcs i reported from day 1. No password no internet!!! My anxiety is at peak bcs they were soo quick to respond to my sale order yet now i must chase after them for signal and service. They must just come and remove everything ill find a much more reliable ISP

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Replies (1)
Vumatel
Vumatel's reply06 Feb 2024, 11:34
Official
Good day Nokwazi

Thank you for taking our call. Please note that we will action your query as soon as we receive your email.

Regards
The Vuma Team