Second Floor Ignored – Fibre Installed Only Downstairs!

I’m extremely disappointed with Vuma’s service. The ground floor of our building has fibre installed, yet the entire second floor was completely skipped during installation. This makes no sense and causes major inconvenience for us as residents/customers who also need connectivity.

What’s worse is that this feels like pure negligence the job was simply not completed properly. We’ve been left without fibre while people downstairs have full service.

I am requesting urgent action from Vuma to send a technician to assess and install fibre on the second floor. This issue has gone on for too long and needs to be resolved immediately.

Please prioritise this; we are paying customers and deserve the same level of service as the rest of the building.