Second chance vumatel

I app**** to have my fibre connected exactly a year ago. I did this on the vumatel website by typing my address and choosing a package and giving them my details. I called several times to find out when they will come and they are so unhelpful. I wa literally told it's head office problem and I musnt hold my breath as they will most PROBABLY never process my order. Disgusting service. Who do you get to answer your phones??? Anyways it's been a year they didn't come. So she was honest.

I have now reapp**** and I hope they come through as I will now go to consumer protection for false advertising on Vumatel part.