TK
Tshilidzi K

1 reviews | Active since Jul 2020

08 Jan 2023, 13:40

********

I wanted an fibre installation and was told to pay before service wen technicians came said thers isn’t any infrastructure so won’t be able to assist till today been calling asking for my refund it’s been 2 months I’m being told different stories Never fall for such ****s

0
Replies (2)
Vumatel
Vumatel's reply09 Jan 2023, 11:32
Official
Good day

Thank you for being in contact with us. Kindly note that your query has been escalated to our accounts manager.

Regards
The Vuma Team
Vumatel
Vumatel's reply11 Jan 2023, 09:58
Official
Good day

The ISP has loaded the refund request and it's currently waiting for approval.


Regards
The Vuma Team