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If it were up to me i would give this service provider no start at all they don't even deserve a single star, I am so disappointed in their lack of customer service and their whats app interaction is so poor and frustrating. In April our WI-FI cable was damaged, we reported it and it was checked and a quotation was sent we paid for the quotation on the 06 of May and also paid for services for the month of May. I struggled to get assistance to get the cable fixed, only on the 19th of May that is when the technicians came and replaced the damaged cable, but instead of us getting internet service we paid for after the technician fixed the cable I had to struggle contact their poor whats app consultants who also didn't know what was going on, then only on the 23rd of May the internet services were activated, mind you we paid for the full month of May and only had connection on the 23rd the consultant I spoke to informed me a credit note will be done, she will escalate *** whats app ref and *** ticket for the cable, currently I have no internet services. I went onto their whatsapp chat and still haven't been responded. I tell you these people would give you good service only in the beginning, but when it comes to maintenance of the services they are horrible and do not have the capacity to provide the same customer experience.. it ridiculous...