BJ
Bernard J
1 reviews | Active since Sept 2023
29 Sept 2023, 14:16
Sad
Money hungry company will charge you for “free installation” charge you for “free activation” will charge you for a “free to use router “ they want to charge me for an installation that was there before I started my contract with them. Damaged fibre line due to it not being in conduit and left open to the elements left on my roof. Now wanting to charge my for a reinstalment. What’s your opinion ?
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Replies (1)BJ
Bernard J's updateReviewer Update
02 Jul 2024, 19:17Hi Vumatel I had to pay your team as your delay caused me to continue paying vox as vox did not stop the debit order as they do not stop debit deductions for down time and I was forced to pay vox and your PPI team wanted me to pay R800 Towards fixing your bad installation so i was forced into a corner. I am not happy with vumatel or vox but I am still stuck paying you for now. I have not received one apology or correctional service from vumatel or vox. I tried my best to have your departments assist me and i got nowhere with that. I guess your department does the best to get a client and as soon as i sign the contract i am just a number to you.
BJ
Bernard J's update02 Jul 2024, 19:17
Reviewer Update
Hi Vumatel I had to pay your team as your delay caused me to continue paying vox as vox did not stop the debit order as they do not stop debit deductions for down time and I was forced to pay vox and your PPI team wanted me to pay R800 Towards fixing your bad installation so i was forced into a corner. I am not happy with vumatel or vox but I am still stuck paying you for now. I have not received one apology or correctional service from vumatel or vox. I tried my best to have your departments assist me and i got nowhere with that. I guess your department does the best to get a client and as soon as i sign the contract i am just a number to you.