MA
Michael A
1 reviews | Active since Feb 2017
17 Jun 2021, 10:38
RUBISH SERVICE
BAD BAD BAD when installing my fiber i asked the technician to attach the VUMA Router to the wall he told me he would come back and do it . NEVER DID!!! my router was balancing on my Sub-woofer and fell off braking the connector now they want to charge me R750 to fix the problem that should never have happened. what ******* service!!!!! i am now also 3 days with no internet before i get a BILL for fix!!!!!!!!! what *******
Helpful (0)
Replies (6)0
Replies (6)
Vumatel's replyOfficial
17 Jun 2021, 11:06Good day, Michael
Hope this mail finds you in great health.
Thank you for reaching out to us.
Kindly provide us the ticket number to ***, we will investigate and advise accordingly.
Kind regards,
The Vuma Team
Hope this mail finds you in great health.
Thank you for reaching out to us.
Kindly provide us the ticket number to ***, we will investigate and advise accordingly.
Kind regards,
The Vuma Team
Vumatel's reply17 Jun 2021, 11:06
Official
Good day, Michael
Hope this mail finds you in great health.
Thank you for reaching out to us.
Kindly provide us the ticket number to ***, we will investigate and advise accordingly.
Kind regards,
The Vuma Team
Hope this mail finds you in great health.
Thank you for reaching out to us.
Kindly provide us the ticket number to ***, we will investigate and advise accordingly.
Kind regards,
The Vuma Team
Vumatel's replyOfficial
17 Jun 2021, 12:56Hi Michael
May we kindly move the chats to the inbox? Will be sending the feedback of the ticket from the inbox.
Kind regards,
The Vuma Team
May we kindly move the chats to the inbox? Will be sending the feedback of the ticket from the inbox.
Kind regards,
The Vuma Team
Vumatel's reply17 Jun 2021, 12:56
Official
Hi Michael
May we kindly move the chats to the inbox? Will be sending the feedback of the ticket from the inbox.
Kind regards,
The Vuma Team
May we kindly move the chats to the inbox? Will be sending the feedback of the ticket from the inbox.
Kind regards,
The Vuma Team
MA
Michael A's updateReviewer Update
17 Jun 2021, 14:23inbox??
MA
Michael A's update17 Jun 2021, 14:23
Reviewer Update
inbox??
MA
Michael A's updateReviewer Update
17 Jun 2021, 14:45nothing sorted out. ask to sort this out in my email only to tell me to pay for your ******* technician installation. ill buy a new 30m cable from one of my suppliers for R60. charge me R750 for a clip ???????
MA
Michael A's update17 Jun 2021, 14:45
Reviewer Update
nothing sorted out. ask to sort this out in my email only to tell me to pay for your ******* technician installation. ill buy a new 30m cable from one of my suppliers for R60. charge me R750 for a clip ???????
MA
Michael A's updateReviewer Update
17 Jun 2021, 15:21no reply cos vuma are uselessssss!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
MA
Michael A's update17 Jun 2021, 15:21
Reviewer Update
no reply cos vuma are uselessssss!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Vumatel's replyOfficial
18 Jun 2021, 11:04Hi Michael
Kindly respond to the email sent to you, from our team yesterday? We would like to address the matter further.
Kind regards,
The Vuma Team
Kindly respond to the email sent to you, from our team yesterday? We would like to address the matter further.
Kind regards,
The Vuma Team
Vumatel's reply18 Jun 2021, 11:04
Official
Hi Michael
Kindly respond to the email sent to you, from our team yesterday? We would like to address the matter further.
Kind regards,
The Vuma Team
Kindly respond to the email sent to you, from our team yesterday? We would like to address the matter further.
Kind regards,
The Vuma Team