******* Service -been disconnected over a week

We are based in Blairgowrie and the our fibre. Our ISP is VOX who has been very pro-active in the process of trying to get us reconnected but they have confirmed that the problem lies with Vumatel. We have been disconnected for over a week now and have been pushed from pillar to post with the managers of the call centre refusing to come on the line to speak with us. The call centre staff try to do their best but are constantly let down by their management by taking the brunt of our frustration whilst management is on lunch or clocked off. Vuma you need to reconsiider who is running these centres as they are doing nothing for your image.

The fact that is we need to lose out temper and use a platform like twitter and hello-peter to get a response from a company is unacceptable. Might as well be doing business with telkom again, monopoly mentality.

Lets see how long it takes you now to get back to us Twitter or hellopeter. You have our mobile numbers so call that as we dont have internet to check the response (mobile run out due to inexplicable cost of data in this country #datamustfall)