SM
Sharleen M
1 reviews | Active since Nov 2020
08 Sept 2025, 12:53
Rotten, disgusting rouges
3 months, over 45calls, 300 whatsapp chats and still haven't received my refund which they stole.from my account. Cos I can cancelled my contract but they went ahead and debited my account 😒 anyways.
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Replies (1)
Vumatel's replyOfficial
09 Sept 2025, 11:10Good morning, Sharleen
We hope that you are well
We are truly sorry to hear about your experience. Unfortunately, Vumatel does not handle billing matters; this is done by the ISPs. Kindly contact your ISP regarding a refund.
Kind Regards
The Vuma Team
We hope that you are well
We are truly sorry to hear about your experience. Unfortunately, Vumatel does not handle billing matters; this is done by the ISPs. Kindly contact your ISP regarding a refund.
Kind Regards
The Vuma Team
Best regards,
Vumatel's reply09 Sept 2025, 11:10
Official
Good morning, Sharleen
We hope that you are well
We are truly sorry to hear about your experience. Unfortunately, Vumatel does not handle billing matters; this is done by the ISPs. Kindly contact your ISP regarding a refund.
Kind Regards
The Vuma Team
We hope that you are well
We are truly sorry to hear about your experience. Unfortunately, Vumatel does not handle billing matters; this is done by the ISPs. Kindly contact your ISP regarding a refund.
Kind Regards
The Vuma Team
Best regards,