MT
Muhammad T

1 reviews | Active since Aug 2011

14 Mar 2017, 06:54

Ripping people off, in addition to providing the worst service

<p>I previously wrote on Vumatel on HelloPeter, with the review heading titled:</p> <p>" <strong>Unkept promises, service down almost 5 days, costs incurred,Senior Manager intervention left broken promise too</strong>"</p> <p> </p> <p>2 days ago an article was released on MyBroadband titled "</p> <p><strong>The massive difference in South African fibre prices – Beware which provider you choose</strong>", providing damning evidence of how Vumatel are ripping people off.</p> <p> </p> <p>https://mybroadband.co.za/news/fibre/201274-the-massive-difference-in-south-african-fibre-prices-beware-which-provider-you-choose.html</p> <p>As can be seen, Vumatel charge on average R500 more than Frogfoot, Octotel, Mitsol & DFA Fibre Providers. Plus we're forced to use Vumatel, based on the area you live in. It's highly unlikely any other fibre provider would lay FTTH infrastructure in an area that already has Fibre installed.</p> <p>Vumatel are not only insincere, but ripping people off too!</p>

0
Replies (2)
Vumatel
Vumatel's reply14 Mar 2017, 13:55
Official

Good day Muhammad

We apologise for any inconvenience caused.

Please could you kindly email us your contact details to *** so that we can contact you to discuss this further and address any issues you may have?

Apologies again.

Kind Regards,

The VUMA Team

MT
Muhammad T's update09 Jul 2018, 02:46
Reviewer Update
I've cancelled off my Vumatel service in March 2018. Have requested to opt-out of marketing & unsubscribed from all their communications. Yet, 4 months down the line, I still receive marketing from them. *SIGH*