Ripoffs!
Received an email from VOX saying that my line rental has been increased bc VUMATEL has upgraded the line.
I did not request a line upgrade not do I need one! Why should the customer have to pay bc YOU decided to upgrade/remove a certain package after the fact?
I'll be leaving your services as soon as my 6 month free installation period is over!
Preserve customers are getting over TWICE the line speed at almost HALF what I'm paying!!!
https://mybroadband.co.za/news/fibre/387948-fibre-price-war-in-south-africa-after-wholesale-changes.html
https://mybroadband.co.za/news/fibre/388168-new-openserve-fibre-prices-how-much-cheaper-it-is-than-vumatel.html
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Vumatel's replyOfficial
08 Mar 2021, 11:35Good day
Kindly note that your service will be migrated because the package you are currently on will be phased out at the end of March. While we cannot comment on other players in the industry, we are pleased to see that our first to market line speed relief initiatives offered during the hard lockdown last year is gaining momentum with other FNOs in the market. It has been our aim over the last seven years to give our customers the best quality infrastructure and to do so in the most sustainable way possible.
Regards
The Vuma Team
Kindly note that your service will be migrated because the package you are currently on will be phased out at the end of March. While we cannot comment on other players in the industry, we are pleased to see that our first to market line speed relief initiatives offered during the hard lockdown last year is gaining momentum with other FNOs in the market. It has been our aim over the last seven years to give our customers the best quality infrastructure and to do so in the most sustainable way possible.
Regards
The Vuma Team
Vumatel's reply08 Mar 2021, 11:35
Official
Good day
Kindly note that your service will be migrated because the package you are currently on will be phased out at the end of March. While we cannot comment on other players in the industry, we are pleased to see that our first to market line speed relief initiatives offered during the hard lockdown last year is gaining momentum with other FNOs in the market. It has been our aim over the last seven years to give our customers the best quality infrastructure and to do so in the most sustainable way possible.
Regards
The Vuma Team
Kindly note that your service will be migrated because the package you are currently on will be phased out at the end of March. While we cannot comment on other players in the industry, we are pleased to see that our first to market line speed relief initiatives offered during the hard lockdown last year is gaining momentum with other FNOs in the market. It has been our aim over the last seven years to give our customers the best quality infrastructure and to do so in the most sustainable way possible.
Regards
The Vuma Team