Response

I have been trying since October to get a fibre connection. The line is installed, so I literally just need to connect and get an account; however, after numerous emails, I have received no response. All I want to do is give them more business and more money.

If this is the start of business with Vumatel, I am assuming actual customer service will be the same / worse once the account is finally set up.

I suggest Vumatel gets more committed customer service assistants, as I see that the majority of reviews is based on that.