Responded to their request for details on my first bad rating on here and Vumatel still can't be bothered to take the time and sort it out!

8 days ago I logged a review about Vumatel's pathetic service to which Vumatel quickly responded that I should e-mail my details and complaint to their e-mail address.

I then took the time to do this and set out a long e-mail detailing exactly what was wrong, all my details etc. Do you think I have heard anything back from them on this - most *********** company ever! No fibre line installed and the order was placed on the 5th April 2018.