Refund of Reinstallation fee

Hi There,

I am disputing the fee of reinstallation as the installation was not made properly.

I have suffered for 5 days without connectivity.

Justin the technician knows about thiscmatter since he was the one who was sent so many times for investigation and he reported that the line was poorly installed... It's not my fault yet I was charged when the consequence of that line happened.

I paid R1553 I want my money to be refunded please this is so unfair and inconsiderable from Vumatel (britelinkmct) for a client with you for 5 years now