Refund me my money

****tiest service ever to come across. I paid to have the Fibre connected end of January 2024 and onlu when I started chacing them mid February they told me they couldnt provide it to my area. I cancelled and went with another provider. I requested my refund and too this day, those ****** are still giving me the run around. Everyday I need to send banking details. *****s I want my money back