Refund and installation

I’m really frustrated with Vuma. Why do you guys come to communities that you know is not fibre ready. I’m still encountering a problem with installation. They keep saying it’s not fibre ready but everyday I see houses being installed except mine . When I follow up they tell me about an incident that happened which they can’t even say. How does it affect me alone but not all the other houses being newlyinstalled.

I’m irate honestly Because I’m still waiting for my refund that I requested January.

Just give me my refunds if you guys are gonna give me run around it’s been 5 months.

Vr-*** Vr-***