Refer to: Vumatel need to wake up!

Item: Vumatel
Rating: 1
Author: Gawain H

This is in reference to the following review that has not yet been resolved: Vumatel need to wake up!

If there were a rating lower than 1 out of 5, I would have selected it by now...

I was promised a phone call, by Vumatel, during the course of the day on Friday the 9th to schedule an appointment for installation, yet this did not happen. I am beginning to wonder if this third party installer even exists at this point... Is there anyone at Vumatel that even cares about customer service???

Helpful (0)

Replies (2)

Vumatel's replyOfficial

12 Mar 2018, 19:33

Good Evening Gawain

We trust that you are well.

We have someone looking into your issue and have requested feedback on it. We sincerely apologise for the experience you have had with us thus far.

We hope you find the above in order.

Kind Regards

The Vuma Team

Vumatel's reply12 Mar 2018, 19:33

Official

Good Evening Gawain

We trust that you are well.

We have someone looking into your issue and have requested feedback on it. We sincerely apologise for the experience you have had with us thus far.

We hope you find the above in order.

Kind Regards

The Vuma Team

Gawain H's updateReviewer Update

13 Mar 2018, 14:40

I managed to arrange this myself without your assistance.

Gawain H's update13 Mar 2018, 14:40

Reviewer Update

I managed to arrange this myself without your assistance.