MB
Muzikayise B

1 reviews | Active since Jan 2013

21 Jun 2023, 17:08

quick turnaround time

I reported a problem with my fibre service to VumaTel through Afrihost. I logged the call on Friday morning and expected a resolution only on Monday. However, on Friday afternoon, VumaTel contacted me and asked if I was home. I confirmed that I was, and they informed me that technicians were on their way. I was pleasantly surprised that they were attending to my issue so promptly and felt overjoyed that my fibre service would be fixed that same day.

The technicians arrived and managed to replace my router and fix the fibre line, and I was impressed with their efficiency. I am grateful for the quick turnaround time and the excellent service provided by VumaTel and Afrihost.

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Replies (1)
Vumatel
Vumatel's reply22 Jun 2023, 10:06
Official
Good day Muzikayise B

Thank you for getting in touch. 

Thank you for sharing your experience! We are delighted to hear of the exceptional service. Thank you once again for sharing this positive experience. 

Kind regards
The Vuma Team