AK
A K
1 reviews | Active since Jan 2011
31 Mar 2020, 20:26
Quick response, professional & friendly team
My Wifi was down and I logged a call with Vumatel hours before the lockdown period started. I urged them to dispatch a technician to resolve it as we were very dependent on the Wifi while at home. Vumatel's policy is '3 working days' to attend to my issue. However , I was pleasantly surprised that within the 1st day of logging the call, their technicians arrived to fix the issue . Riaan and his colleague were AWESOME. Thanks guys :-)
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Replies (1)Vumatel's replyOfficial
01 Apr 2020, 09:26Good Morning A K
We trust that you are well.
Thank you very much for the wonderful review. We are glad that the team assisted you in getting the issue resolved as quickly as they did.
Kind Regards
The Vuma Team
We trust that you are well.
Thank you very much for the wonderful review. We are glad that the team assisted you in getting the issue resolved as quickly as they did.
Kind Regards
The Vuma Team
Best regards,
Vumatel's reply01 Apr 2020, 09:26
Official
Good Morning A K
We trust that you are well.
Thank you very much for the wonderful review. We are glad that the team assisted you in getting the issue resolved as quickly as they did.
Kind Regards
The Vuma Team
We trust that you are well.
Thank you very much for the wonderful review. We are glad that the team assisted you in getting the issue resolved as quickly as they did.
Kind Regards
The Vuma Team
Best regards,
