AK
A K

1 reviews | Active since Jan 2011

31 Mar 2020, 20:26

Quick response, professional & friendly team

My Wifi was down and I logged a call with Vumatel hours before the lockdown period started. I urged them to dispatch a technician to resolve it as we were very dependent on the Wifi while at home. Vumatel's policy is '3 working days' to attend to my issue. However , I was pleasantly surprised that within the 1st day of logging the call, their technicians arrived to fix the issue . Riaan and his colleague were AWESOME. Thanks guys :-)

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Replies (1)
Vumatel
Vumatel's reply01 Apr 2020, 09:26
Official
Good Morning A K 

We trust that you are well. 

Thank you very much for the wonderful review. We are glad that the team assisted you in getting the issue resolved as quickly as they did. 

Kind Regards 
The Vuma Team 

Best regards,