MH
Malcolm H

1 reviews | Active since Dec 2019

01 Aug 2022, 03:03

****py service from Vumatel

The worst Fibre coverage! At this point, I need vumatel to give me a call so we can come up with a solution to this problem. It can't be that every single month with no fail my network will always be down and I have to call my service provider for the same issue and they always give the same response that it's vumatels fault. THIS IS AFFECTING ME FINANCIALLY! I WORK FROM HOME AND IT MEANS MY HOURS ARE AFFECTED SO IS MY PAY! unless vumatel comes up with a way to reimburse me for the loss of income and having to buy data from another service provider, only then will I be a happy client. But for now. I do not recommend them.

0
Replies (2)
MH
Malcolm H's update01 Aug 2022, 14:09
Reviewer Update
What ticket number as both you and SADV support people are not taking calls. Someone just responded on Twitter that there is an outage and yet you are not aware. Question is who is lying to who? The whole weekend in midrand we have been without internet and you are least bothered
Vumatel
Vumatel's reply03 Aug 2022, 14:17
Official
Good day Malcolm

Hope this email finds you well.
Kindly advise if your connection has been restored?

Kind Regards
Vuma Team