rL
riyaad L
1 reviews | Active since Jun 2018
03 Dec 2025, 17:20
Putrid service and **** network
Totally unprofessional and putrid. No notice for maintenance and the service is out for 2 days. There is always some sort of issue or work being done without notification. We pay so much money for **** service. It effects our livelihood and they couldn't care less because they still get their money. It's a shame they are the only provider in the area.
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Replies (2)rL
riyaad L's updateReviewer Update
03 Dec 2025, 17:26Vumatel needs to get vuma in them and stop messing about us paying customers. They mess with our livelihood and think nothing of it as they know they are the only provider in the area. You have a **** mentality and putrid customer service and I would NEVER recommend you to anybody. We are going to be without a service we paid for, for 48 hrs which is ridiculous!. You expect us to make alternate plans yet you haven't sent any notice of maintenance! Your service isnt cheap and now you force us to BUY data ontop of paying you...so what do we pay you for!? Fix your ****py service and customer service as well
rL
riyaad L's update03 Dec 2025, 17:26
Reviewer Update
Vumatel needs to get vuma in them and stop messing about us paying customers. They mess with our livelihood and think nothing of it as they know they are the only provider in the area. You have a **** mentality and putrid customer service and I would NEVER recommend you to anybody. We are going to be without a service we paid for, for 48 hrs which is ridiculous!. You expect us to make alternate plans yet you haven't sent any notice of maintenance! Your service isnt cheap and now you force us to BUY data ontop of paying you...so what do we pay you for!? Fix your ****py service and customer service as well
Vumatel's replyOfficial
04 Dec 2025, 11:44Good day Riyaad.
We truly apologize for the frustration and inconvenience this has caused. We completely understand how important your connection is and how disruptive this downtime can be.
Please advise if you are able to connect as your internet connection is restored on our end.
Kind regards,
The Vuma Team.
We truly apologize for the frustration and inconvenience this has caused. We completely understand how important your connection is and how disruptive this downtime can be.
Please advise if you are able to connect as your internet connection is restored on our end.
Kind regards,
The Vuma Team.
Best regards,
Vumatel's reply04 Dec 2025, 11:44
Official
Good day Riyaad.
We truly apologize for the frustration and inconvenience this has caused. We completely understand how important your connection is and how disruptive this downtime can be.
Please advise if you are able to connect as your internet connection is restored on our end.
Kind regards,
The Vuma Team.
We truly apologize for the frustration and inconvenience this has caused. We completely understand how important your connection is and how disruptive this downtime can be.
Please advise if you are able to connect as your internet connection is restored on our end.
Kind regards,
The Vuma Team.
Best regards,