Property Damage and Unsightly Installation

Dear Vumatel Customer Support,

I hope this email finds you well. I am writing to lodge a formal complaint regarding the recent fibre installation carried out by Vumatel on my neighbours property. Unfortunately, this installation has resulted in significant damage to my own property. I am deeply disappointed and frustrated by the lack of professionalism and disregard for my property displayed by the installation team.

Recently, Vumatel agents conducted an installation of fiber on my neighbor's property. To my dismay, during this process, the installation team carelessly dug up my newly planted grass, causing substantial damage. Additionally, they proceeded to drill into my outside boundary wall, leaving unsightly holes, and installed plastic piping across my wall, connecting it to my neighbor's property.

This blatant disregard for my property is unacceptable and has left me feeling violated and distressed. As a responsible homeowner who takes pride in maintaining the appearance and integrity of my property, I am deeply troubled to see it vandalised through the actions of your installation team. I urgently request that you take immediate action to rectify the situation.