GT
Gift T
1 reviews | Active since Nov 2020
08 Jun 2022, 15:06
Poor!Poor!Poor Service!!!
I have app**** for fibre and paid for activation and installation on the 23rd May 2022 they were running a promotion at WebAfrica. I have been advised by WebAfrica that they cannot locate my address and Vumatel must update the address on their side i send proof of address (municipal account). You phone Vumatel a voice prompt say they stopped the call centre in April last year, no email address nothing. You can only contact WebAfrica via whatsapp they take long to respond, different agents and you have to explain each and every time your story, They don't care about their customers, no one has the audacity to phone and update you regarding your request, they very ***********!!! Very bad service ever!!!
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