Poor Services

My Wifi was disconnect last week Wednesday 15 May 2024, after numerous back and forth calls between Vumatel and Home-connect, the INTERNET was restored on the 17th May 2024. Again on the 22 May 2024 the same problem occurred. I still can't connect, it gives an error "Too Many Redirects" and between Vumatel and Home-connect they keep on blaming each other and I the client is stuck between this companies. If I don't call, they never call to inform me on the feedback or progress on my case.

I am wondering I should be abused like this every week for a service that I don't get for free. I pay for a service that I am not getting.

I am working from home, not having INTERNET is affecting my children's bread and butter.

I feel deeply abused by this service providers.