Poor service, RUDE technicians

Judging by these reviews I see my complaint is valid.

I haven’t received such poor service in a very long time. Internet line installed 3 days ago and still not working. You cannot get hold of anyone at vumatel to assist or follow up with. Their service has been so bad to the point where one of their technicians told my husband that he must drill and install the line himself.. what kind of service am I paying for.

The number given just keeps taking you in circles and now I am paying for a service that I can’t even use because nobody can assist me.

Disgraceful to say the least