GD
Glynis D
1 reviews | Active since Oct 2025
14 Oct 2025, 12:29
Poor service ref =SR***
Poor service. We had an fiber outage in our area last week Thursday. The outage been attend to but my house doesn't have any fiber.I have phoned multiple time but haven't received assistance. š”š”š” will cancel my contract .
Helpful (0)
Replies (3)0
Replies (3)
Vumatel's replyOfficial
14 Oct 2025, 18:52Good evening Glynis
We hope that you are well
We are truly sorry to hear about your experience. Kindly provide us with the Vumatel ticket number starting with 009 for us to assist you further.
Kind Regards
The Vuma Team
We hope that you are well
We are truly sorry to hear about your experience. Kindly provide us with the Vumatel ticket number starting with 009 for us to assist you further.
Kind Regards
The Vuma Team
Best regards,
Vumatel's reply14 Oct 2025, 18:52
Official
Good evening Glynis
We hope that you are well
We are truly sorry to hear about your experience. Kindly provide us with the Vumatel ticket number starting with 009 for us to assist you further.
Kind Regards
The Vuma Team
We hope that you are well
We are truly sorry to hear about your experience. Kindly provide us with the Vumatel ticket number starting with 009 for us to assist you further.
Kind Regards
The Vuma Team
Best regards,
GD
Glynis D's updateReviewer Update
15 Oct 2025, 08:00Good Morning
it's been resolved yesterday afternoon. Dont know why we have to go to this extent to get service. Seems like we have to report or go on social media to get attention.
it's been resolved yesterday afternoon. Dont know why we have to go to this extent to get service. Seems like we have to report or go on social media to get attention.
GD
Glynis D's update15 Oct 2025, 08:00
Reviewer Update
Good Morning
it's been resolved yesterday afternoon. Dont know why we have to go to this extent to get service. Seems like we have to report or go on social media to get attention.
it's been resolved yesterday afternoon. Dont know why we have to go to this extent to get service. Seems like we have to report or go on social media to get attention.
Vumatel's replyOfficial
15 Oct 2025, 12:11We are truly sorry for the experience you have had.
Best regards,
Vumatel's reply15 Oct 2025, 12:11
Official
We are truly sorry for the experience you have had.
Best regards,