POOR SERVICE FROM VUMATEL

On 29 October I complained about Vumatel (phoned them and logged a ticket with my service provider) and when Hellopeter published my complaint I got immediate reaction and my fiber was restored. Yesterday (7 November 2024) my fiber was down again and when I phoned Vuma I was informed that there is a problem but they do not know when it will be resolved. The problem was resolved at 14:30 when my internet connection was restored. Last night it went off again at +- 19:00 and it is still down. I have sent Vumatel a message via Messenger but besides the automatically generated response no other response. Service - VERY POOR