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chela T
1 reviews | Active since Mar 2019
23 Mar 2024, 17:22
Poor service from Vumatel
We requested fitment of fiber on the 5th March 2024 fitment was done on the 20th March 2024.
We were told it will work the next day we have been calling every day two three times a day to try have the issue resolved but with no luck. They put the blame onto the provider who has done every thing on there side.
They have not called us once to inform us on what's going on they have no regard for the end user and the cost we have due to there neglect to resolve the issue Leave of service we have received is so poor I have a loss of words (has nothing to do with the cable issue in the ocean )
A full month to get fiber is a next leave joke
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Replies (1)Vumatel's replyOfficial
25 Mar 2024, 10:01Good day chela
Thank you for taking our call earlier today. Pleased to hear that your inquiry has been resolved.
Kind Regards
The Vuma Team
Thank you for taking our call earlier today. Pleased to hear that your inquiry has been resolved.
Kind Regards
The Vuma Team
Vumatel's reply25 Mar 2024, 10:01
Official
Good day chela
Thank you for taking our call earlier today. Pleased to hear that your inquiry has been resolved.
Kind Regards
The Vuma Team
Thank you for taking our call earlier today. Pleased to hear that your inquiry has been resolved.
Kind Regards
The Vuma Team
