KC
Kendrick C
1 reviews | Active since Oct 2022
29 Nov 2022, 10:49
Poor Service
Fibre line installed and it's touching the electric fence. As this is a hazard several calls were logged and several guys came but no resolution to this issue.
Helpful (0)
Replies (5)0
Replies (5)
Vumatel's replyOfficial
29 Nov 2022, 12:52Good day
We apologize for the delay in response to your inquiry.
Please note that we have escalated your inquiry to our regional manager. We will revert once feedback is received.
Kind Regards
Zoleka Guca
We apologize for the delay in response to your inquiry.
Please note that we have escalated your inquiry to our regional manager. We will revert once feedback is received.
Kind Regards
Zoleka Guca
Vumatel's reply29 Nov 2022, 12:52
Official
Good day
We apologize for the delay in response to your inquiry.
Please note that we have escalated your inquiry to our regional manager. We will revert once feedback is received.
Kind Regards
Zoleka Guca
We apologize for the delay in response to your inquiry.
Please note that we have escalated your inquiry to our regional manager. We will revert once feedback is received.
Kind Regards
Zoleka Guca
KC
Kendrick C's updateReviewer Update
29 Nov 2022, 13:17Last week same time that was the response and even today still the same. When will that feedback be received?
KC
Kendrick C's update29 Nov 2022, 13:17
Reviewer Update
Last week same time that was the response and even today still the same. When will that feedback be received?
Vumatel's replyOfficial
29 Nov 2022, 13:22Good day
Please see below feedback from the team.
"Please note the ticket was been long resolved, if the issue persists kindly advise the client to log a new ticket. Link is ok"
Kind Regards
Zoleka Guca
Please see below feedback from the team.
"Please note the ticket was been long resolved, if the issue persists kindly advise the client to log a new ticket. Link is ok"
Kind Regards
Zoleka Guca
Vumatel's reply29 Nov 2022, 13:22
Official
Good day
Please see below feedback from the team.
"Please note the ticket was been long resolved, if the issue persists kindly advise the client to log a new ticket. Link is ok"
Kind Regards
Zoleka Guca
Please see below feedback from the team.
"Please note the ticket was been long resolved, if the issue persists kindly advise the client to log a new ticket. Link is ok"
Kind Regards
Zoleka Guca
KC
Kendrick C's updateReviewer Update
29 Nov 2022, 19:42This was never responded to
KC
Kendrick C's update29 Nov 2022, 19:42
Reviewer Update
This was never responded to
Vumatel's replyOfficial
30 Nov 2022, 08:26Good day
Kindly see below the feedback from the team regarding the re-routing of your fibre cables.
" The change is booked for tomorrow I am just waiting for approval. Kindly wait for my feedback with the approval request "
Kind Regards
The Vuma Team
Kindly see below the feedback from the team regarding the re-routing of your fibre cables.
" The change is booked for tomorrow I am just waiting for approval. Kindly wait for my feedback with the approval request "
Kind Regards
The Vuma Team
Vumatel's reply30 Nov 2022, 08:26
Official
Good day
Kindly see below the feedback from the team regarding the re-routing of your fibre cables.
" The change is booked for tomorrow I am just waiting for approval. Kindly wait for my feedback with the approval request "
Kind Regards
The Vuma Team
Kindly see below the feedback from the team regarding the re-routing of your fibre cables.
" The change is booked for tomorrow I am just waiting for approval. Kindly wait for my feedback with the approval request "
Kind Regards
The Vuma Team