Poor service customer

I am very disappointed with a very bad service i have received from you guys. I did expect to be this frustrated from the get-go it clearly shows that you don't care about your customers your service is very poor. i regret choosing you as my service provider. Your team member came to install a fiber at my house on Friday 03/05/2024 and finished around 13:30 with the installation and was being informed that technicians will be at my house same day for installation which it never happened, i made follow up the whole day Saturday, and still there was no luck. Technician arrived Sunday morning confirming that they only told him few minutes ago about activation, he then said i should recieve SMS or email with my login details and it should work, today it is 06/05/202 16H:00 none of that have happened yet. I made a call in the morning as to follow up, after waiting for consultant on a call for more than 30 minutes i was being told it activation was unsuccessful, how the hell was i supposed to know that? I am not interested with your service anymore if it will cost me my peace kindly send your stuff to come and remove your things in my house i will look for another provider who knows how to take care of their customers. thank you your poor service customer